All rituals

THE ONE-MINUTE MANIFESTOS · NO. 34

Manager and teammate conversations

Beyond the Status Update.

The project updates have had their turn. I would like the important bit to get a chair.

4 minute readA little ritual. A lot of meaning.
Make this ritual yours
Paper birds illustrating Beyond the Status Update
A small rebellion against the agenda

Dear teammate,

ARTICLE I

The agenda has eaten our conversation

Our one-to-one has developed an ambitious appetite. It eats a project update, swallows a document, and is halfway through a spreadsheet when we discover there are two minutes left. Meanwhile, the thing you wanted to discuss is still waiting outside with its coat on. I would like to invite it in before the furniture is cleared away.

This ritual is an optional place to tell me what you would like me to understand or help with. It could be a decision you cannot move forward, a responsibility that has become unclear, or work you would like more opportunity to try. You do not need a carefully argued proposal. A thought that is still taking shape is welcome. The thought does not need a business case to enter the room. I have checked; we are allowed to talk.

ARTICLE II

Please release the thought from the waiting room

Tell me what the situation looks like from where you sit. Perhaps one responsibility is unclear, or two people have issued competing definitions of urgent. Perhaps there is an idea you would like to explore before the calendar eats that too. You can arrive with a question. It need not have survived six revisions and been renamed Proposal_FINAL_really_final before I am willing to hear it.

A specific moment can be helpful: what happened, what made it difficult or promising, and what you wish you could discuss. You can also tell me what kind of response would be useful. Listening, a decision, some context, a different introduction. I would rather ask that question than leap into solving the wrong problem with tremendous managerial enthusiasm. My first managerial task will be to establish which problem we are discussing before enthusiastically solving a different one.

The important part of our conversation should not depend on finding time at the very end.
ARTICLE III

A manager’s obligations, in ordinary language

Because I am your manager, I want to be clear about the terms. This is voluntary and is not an assessment. I will not treat replying, skipping, appearing on camera, or choosing a certain tone as evidence about your commitment or performance. There is no penalty for missing days. Our scheduled conversations and other channels remain available whether you use this ritual or not.

I will read or listen before deciding what I think the issue is. Where I need more context, I will ask. Where I can make a decision or remove an obstacle, I will explain what I plan to do and when we should return to it. Where I cannot promise an outcome, I will be honest about that rather than leave you interpreting a vague reassurance.

ARTICLE IV

No camera charisma is being assessed

Your reply goes privately to me as the ritual's publisher and host. I can see that it is from you; it is not anonymous, and it does not become a team broadcast. Share only what you feel comfortable sharing with me. Personal details are optional, and confidential company or customer information should stay in the appropriate work channels.

Use video, a voice note, or text. A minute is a friendly starting point rather than a limit on what matters. Written words can be especially useful when you want time to consider a phrase; spoken ones can carry a nuance that is harder to type. Neither format earns extra credit. Choose the one that lets you say what you mean.

ARTICLE V

An actual next step, with my name on it

I hope this gives us a clearer place to begin when we next talk. We might spend less time discovering the topic and more time understanding it. We can agree what belongs on the agenda, what needs a separate conversation, and which next step is mine. You should not have to manage my listening as an additional piece of your job. If the answer is something I need to do, we will resist the mysterious force that turns it into homework for you.

There may be weeks when you have nothing to add and weeks when one sentence changes the conversation we need. Both are ordinary. We can adjust the way we work together without scheduling a meeting to discuss whether a meeting about the adjustment would be useful. I want this small opening to make our actual conversation better, with more room for the person whose work we are talking about.

OUR LITTLE PROMISE

If there is something waiting by the door, you can start with that. I cannot promise every answer will be simple, but I can give the question proper attention and be clear about my part in what follows. You should leave our conversations knowing that I heard you, and what we agreed to do next.

Your manager, prepared to put the agenda down

LET’S MAKE A LITTLE ROOM FOR THIS

Beautiful words.
Even better when they’re yours.

Start with this letter. Add your own story, choose a question, and invite your people.

Make this ritual yours A minute is a starting point. Take longer when there’s more to say.